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    • Request notification from the engineer in case any problem arises during the service.
    • Assignment, tracking and closure of technical support services provided to…
    • Ver todos los Empleos de GSB Solutions - empleo en Montevideo - Empleos de Helpdesk Specialist en Montevideo, Departamento de Montevideo
    • Búsqueda de sueldos: sueldos de Help Desk Junior (Bolivia, Nicaragua, Paraguay, Uruguay).
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Job Post Details

Help Desk Junior (Bolivia, Nicaragua, Paraguay, Uruguay). - job post

GSB Solutions
2.5 de 5 estrellas
Montevideo, Departamento de Montevideo

Información del empleo

Tipo de empleo

  • Medio tiempo

Ubicación

Montevideo, Departamento de Montevideo

Descripción completa del empleo

  • Create and update process documentation.

  • Assignment, tracking and closure of technical support services provided to different clients of GSB Solutions. These activities include:

  • Access the ticket management system, for the services assignment.

  • Request notification from the engineer in case any problem arises during the service.

  • Record the services performed in the corresponding database or ticket management systems.

  • These activities are not limiting.


  • It is a position to gain experience in the labor area, especially for recent graduates who wish to obtain a first job.

  • Verifiable experience, at least six months experience in IT or customer care service.

  • Team player.

  • Responsible and organized.

  • Resourcefulness and proactivity.

  • Time management skills and ability to prioritize work.

  • Attention to detail and problem-solving skills.

  • Have written and verbal communication skills.

  • Please read carefully the details of the application, which includes weekly workload and monthly salary

Other requirements

Location: remote - Bolivia, Argentina, Nicaragua, Paraguay, Uruguay.

Monthly Financial Contribution (USD 215).

English Level : Intermediate/Advanced

Excellent work environment

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